top of page

Our Policies.

Vaccinations

Dogs must be up-to-date on their vaccinations and we will require a copy of their records for confirmation.

 

Food and feeding

We are always happy to fill your dog's belly!

Dogs that need to be fed during their stay are always fed separately. It is up to the dog owners to provide an outline of their dogs eating schedule to allow us to mimic their daily routine.

It's also the owners' responsibility to outline any allergies your furry pet may have.

 

Behaviour and excessive barking

We understand that a dog's behaviour can change

when they are in a new environment, this is common.

However, for the safety of other dogs and staff, any dog who exhibits aggressive behaviour will be refused service. Dogs who bark excessively during daycare can also be refused service since it interrupts the peace of the pack.

 

Collar, harness, leash

The safety of your pet is important to us. We require all dogs when dropped off to have a proper collar, leash and/or harness. It is the responsibility of the dogs owner to make sure their dogs equipment is properly secure and safe to use.

 

Punctuality

Animal care necessitates a great deal of planning, setup, cleaning, and scheduling. Our clients must respect the parameters in which we operate in order for our business to run smoothly. We don't want to penalise clients that are habitually late because these characteristics aren't designed to generate additional revenue. We will no longer care for a client's pet if they are routinely late for drop off and/or pick-up time.

 

Drop-off and Pick-up

Boarding drop-off we require a text message when you are 10 minutes away. Boarding pick-up we require a text message when you are 10 minutes away. Daycare drop-off times are anytime after 6:00am.

We require a text message when you are 10 minutes away. Daycare Pick-up times are no later than 7:00pm unless previously modified and discussed. We require a text message letting us know you're 10 minutes away. If you require your pet to be picked up earlier please give us early notice. Rates do not change

 

Cancellation

Daycare generally covers an 8 hour period. Any cancellations of daycare must be made 72 hours in advance. Any bookings made after this will require full payment before we can proceed. If you cancel frequently, your dog will be moved from a designated weekly space to a daily waitlist, and we reserve the right to reject service.

 

Boarding covers a 24 hour period. We require full payment two weeks before your scheduled boarding date. Last minute bookings are allowed if we have room. You must board according to the agreed upon

days. If length of stay needs to be shortened and pickup times changed, payment for those days are non refundable. If length of boarding needs to be extended we will asses the situation to see if we have room and additional payment is needed upfront. All payments must be made in full. Payments are non-refundable.

 

House sitting we require full payment two weeks before your scheduled house sitting date. Last minute bookings are allowed if we have room. If you need to extend your house sitting days we will do our best to accommodate you and additional payment is needed upfront. All payments must be made in full. Payments are non-refundable.

 

Drop-in Visits/Walks

Any cancellations of drop-in visits must be made 24 hours in advance.

Rates may be subject to change without prior notice.

All pricing is subject to applicable taxes.

Booking times are approximate for dog walking and drop-in visits. 

Waiver 1

 

Bark and Beaches Collective

Dog Service Waiver and Release Form

 

I, the undersigned, hereby acknowledge and understand the following terms and conditions upon which I am engaging with Bark and Beaches Collective for dog services in Canada.

 

1. ASSUMPTION OF RISKS:

I acknowledge that dog-related services, including pet transportation, walking, daycare, housesitting, drop in visits, and pet boarding, involve inherent risks, such as injuries, loss, sickness, or other harm. I willingly accept and assume such risks by choosing to use the services provided by Bark and Beaches Collective.

 

2. VACCINATION AND HEALTH REQUIREMENTS:

I certify that my dog is in good health, free from contagious diseases or parasites, and has all necessary vaccinations as required by Canadian law, including rabies, distemper, and parvovirus vaccines. Should my dog require any additional vaccinations or health clearances, I agree to provide relevant documentation upon request.

 

3. BEHAVIOR AND SAFETY:

I represent that my dog has no history of aggressive behavior towards people or other animals. I understand that it is my responsibility to inform Bark and Beaches Collective of any specific behavioral issues, allergies, or medical conditions my dog may have. If my dog exhibits aggressive or unsafe behaviour during service, I agree that Bark and Beaches Collective may refuse service, and I will be held responsible for any damages or injuries caused by my dog.

 

4. EMERGENCY MEDICAL CARE:

In the event of an emergency, I consent to Bark and Beaches Collective seeking necessary veterinary care for my dog. I understand that I will be responsible for any medical costs incurred during treatment and will be promptly invoiced for reimbursement.

 

5. PHOTOGRAPHY AND VIDEO RECORDINGS:

I acknowledge that Bark and Beaches Collective may take photographs or video recordings of my dog during services. I grant Bark and Beaches Collective permission to use such media for promotional purposes on their website or social media platforms without compensation.

 

6. LIABILITY RELEASE:

I hereby release, waive and forever discharge Bark and Beaches Collective, its owners, employees, contractors, agents, and representatives from any and all liability or claims whatsoever arising out of any loss, injury, or damages to my dog or property related to the services provided by Bark and Beaches Collective.

 

7. INDEMNIFICATION:

I agree to indemnify, defend, and hold harmless Bark and Beaches Collective and its owners, employees, contractors, agents, and representatives from all losses, liabilities, damages, injuries, claims and expenses, including legal fees, which arise directly or indirectly from my dog's participation in the dog-related services provided by Bark and Beaches Collective.

 

I have carefully read this Dog Service Waiver and Release Form, and I am freely and voluntarily signing it as my intent to accept its terms and conditions. This agreement shall be binding upon my heirs, executors, administrators and assigns.

 

Your waiver has been submitted

bottom of page